Would you please let me know part of your e-mail on the Site so that we could identify you / or feel free to make a complaint, will investigate in no time. For three months there was a check and every day I was offered to play. They hope you play, which is a surefire way to lose. Procrastination is a casino trick. My colleague already contacted the casino representative and asked them what's going on.

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Also, kindly let us know if your account is verified and if you are suffering from gambling addiction. Dear DzalilWe are looking forward to the video that you promised to upload, also you are more than welcome to check out the eCogra report on RTP of the games. Dear DzalilWe understand that losing streaks can be frustrating, but we assure you that all games operate on independently certified RNG systems, ensuring fair and random outcomes.

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Nobody is pushing you to continue playing when you hit a win. In the end, you just don't give me my money and just hold me up, I've probably already written to the support more than 10 times and they always say the same thing, I should wait a few more days, but I'm sure they will would tell me the same thing a year from now. I didn't even use the bonus but won the money through slots and blackjack there alone. Dear AnnelieseThank you for your feedback.Casino is a game of chance, you can win and you can lose. Should you like to leave a feedback to the game developer directly - please kindly let us know.

Hello Tamer, againPlease let us know if you'd like to know how the games work, and what RTP is. RegardsHello TamerPlease let us know if you'd like to know how the games work, and what RTP is. Would you like to make a claim to a game provider directly? Dear SabrinaIn that case, please provide an official response from your bank to our support. Please kindly contact your bank re the issue.

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  • Once the money return onto your gaming account, please create a new request immediately.
  • Indeed, all the withdrawals are approved according to T&Cs of the casino.
  • Hello BarbaraThank you for yoru feedback!
  • Hello, I also have problems to withdraw from Vulkan, I already verified my account and requested the withdrawal, after 3 weeks I received the confirmation of a payment of 500 (I requested 5000) which was rejected the next day, this happened with 2 requests more.
  • Also, please feel free to make an official claim at casino guru/directly to the game provider.

Please enjoy a bonus from VulkanVegas. Hello Christian Thank you for your feedback! Please provide as much information as you can, we are here to help you! Sorry, HerbertBut we cannot find any user registered with the e-mail you've provided. Can you please share your account ID in order to investigate?

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  • All withdrawals are approved according to T&Cs of the casino.
  • Dear DzalilWe are looking forward to the video that you promised to upload, also you are more than welcome to check out the eCogra report on RTP of the games.
  • Dear DzalilShould you require any personal information - please address the issue to support and GDPR officer.
  • Dear MilosPlease kindly provide your account ID in order to investigate.

First and foremost it is known for its classic atmosphere and generous variety of slots, bonuses and loyalty program. Dear RobinThank you very much for your feedback! Can you please confirm you've received the winnings? Dear Tobias According to our records, all the withdrawals were completed. The transaction was now approved.

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Many casinos require you to make a deposit before you withdraw for the first time. It takes time, but you should eventually get the money. It is 1058 euros, but the money is not paid to me, which is very frustrating for me because I am in a not so good financial position and can use every cent. Once the money return onto your gaming account, please create a new request immediately.

KYC is an important part of any licensed casino. Hello Slavisa Thank you for your feedback! Hello Andreas Could you please explain your issue in more details? In any case, we do guarantee you'll get the money.

Veryfication process took over 3 weeks , when ye got involved it was sorted same day 🙂 update to follow once money gets to my account ... Please kindly make a complaint at CasinoGuru or provide me with part of your e-mail, so that I will be able to identify you. Actually the Vulkan Vegas bonus is undoubtedly the best no deposit bonus but it is useless if you do not get paid the money

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Hello BarbaraThank you for yoru feedback! Hello Sabrina Can you please share your account ID in order to investigate? Please tell us more about your issue. Dear hans Thank you for your feedback! You can be lucky or you may lose money. Save my name, email, and website in this browser for the next time I comment.

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We kindly ask you to request the withdrawal once again. Looks like there is bank-related issue. Can you tell us more about your issue? Hello B FantasticThank you for the constructive feedback!

Hello Tobias Congratulations on you win! Dear StefanThank you very much for the feedback! Dear HuuThank you for your feedback. Dear Stefan Thank you for the feedback! Can you please share your account in order to investigate?

In case you have any doubts about your withdrawals, you can always at any time set the gambling limits. Our games operate under strict regulations to maintain fairness. As a licensed casino, we are committed to ensuring fair play and transparency. Dear LeopoldWe regret to hear about your experience and concerns with our games. Please kindly answer the question re addiction, can you control the game? Dear DzalilShould you require any personal information - please address the issue to support and GDPR officer.

Dear Tsi Congrats on your win! We wish you luck and huge wins! Dear annemarie Thank you for you for your feedback! Hello, I also have problems to withdraw from Vulkan, I already verified my account and requested the withdrawal, after 3 weeks I received the confirmation of a payment of 500 (I requested 5000) which was rejected the next day, this happened with 2 requests more. Please tell me - was your account blocked or something?

Dear T DThank you for your detailed feedback — and we're truly sorry you had such a frustrating experience.Please understand that all verification steps, including the selfie with ID and handwritten note, are standard security practices designed to protect your funds and identity. The website clearly states, that it operate within the Curaçao jurisdiction, and in addition during registration and every time during log in you accepted this fact and agreed that you are fully aware. Dear Guy from GermanyThank you for the feedback!

Should you believe some of them were violated-please point out.Kind regardsDear ChristianHave you vegas casino app download apk received the winnings yet?