Anyway, I'm thinking that you might experienced "Mastercard issue". The split of your withdrawal to smaller amounts is exactly what I described above. I wouldn't give up, that's a lot of money you won.

As a licensed casino, we are committed to ensuring fair play and transparency. Dear LeopoldWe regret to hear about your experience and concerns with our games. Please kindly answer the question re addiction, can you control the game? Nobody is pushing you to continue playing when you hit a win. Also, kindly let us know if your account is verified and if you are suffering from gambling addiction.

Hello, I also have problems to withdraw from Vulkan, I already verified my account and requested the withdrawal, after 3 weeks I received the confirmation of a payment of 500 (I requested 5000) which was rejected the next day, this happened with 2 requests more. Dear AnnelieseThank you for your feedback.Casino is a game of chance, you can win and you can lose. Should you like to leave a feedback to the game developer directly - please kindly let us know. Dear MarkusVulkanvegas is an operator, not the game provider. Hello Faouzi https://vegascasinos.co.in/ Can you please provide your account ID in order to investigate?

Update zur Bewertung vom 19.07.24

Please mind, casino and slots themselves - is a game of chance. Had to wait forever for the money at Vulkan and the support is simply a bot that always writes the same thing. Rip off side, you pay out but you can still use the money to play.

It's simply because they need to have some payment method (that belongs to you) registered in their system. I didn't even use the bonus but won the money through slots and blackjack there alone. Dear FateStayWe are truly sorry about the issue. Hello Usually not ratingSorry you've faced issues.

Der Vulkan Vegas Bonus

3) Would you like to make a claim directly to the game provider? The money was credited onto your account. Also, please feel free to make an official claim at CASINO GURU/directly to the game provider. Hello Tamer, againPlease let us know if you'd like to know how the games work, and what RTP is. RegardsHello TamerPlease let us know if you'd like to know how the games work, and what RTP is. Would you like to make a claim to a game provider directly?

In case you have any doubts about your withdrawals, you can always at any time set the gambling limits. Dear Tobias Congratulations on a big winPlease kindly provide all the requested photos in order to complete KYC. Indeed, all the withdrawals are approved according to T&Cs of the casino. Dear DzalilShould you require any personal information - please address the issue to support and GDPR officer.

  • Some casinos just split the amount and send it in multiple lower amounts.
  • I told them that their terms and conditions stipulate that up to 5,000 € should be paid out within 5 working days.
  • In the end, you just don't give me my money and just hold me up, I've probably already written to the support more than 10 times and they always say the same thing, I should wait a few more days, but I'm sure they will would tell me the same thing a year from now.
  • Dear AnnelieseThank you for your feedback.Casino is a game of chance, you can win and you can lose.
  • The casino must have some kind of proof that the money has flowed back to them ....
  • We wish you luck and huge wins!

Payment

Please provide as much information as you can, we are here to help you! Sorry, HerbertBut we cannot find any user registered with the e-mail you've provided. Can you please share your account ID in order to investigate? Hello BarbaraThank you for yoru feedback!

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I quickly earned over € 5,000 in real money. Dear T DThank you for your detailed feedback — and we're truly sorry you had such a frustrating experience.Please understand that all verification steps, including the selfie with ID and handwritten note, are standard security practices designed to protect your funds and identity. We are sorry you lost the funds, may we ask if anyone pushed you to continue playing? The website clearly states, that it operate within the Curaçao jurisdiction, and in addition during registration and every time during log in you accepted this fact and agreed that you are fully aware. Dear Guy from GermanyThank you for the feedback!

  • And if a payment is not accepted, they will inform me.
  • Once the money return onto your gaming account, please create a new request immediately.
  • Dear MarkusVulkanvegas is an operator, not the game provider.

Please tell me - was your account blocked or something? Would you please let me know part of your e-mail on the Site so that we could identify you / or feel free to make a complaint, will investigate in no time. Actually the Vulkan Vegas bonus is undoubtedly the best no deposit bonus but it is useless if you do not get paid the money Although the coupon had a withdrawal limit of 500 usd. For three months there was a check and every day I was offered to play.

If you do not agree with any of the aspects, or believe the casino violated the T&Cs, please kindly make a complaint at CasinoGuru. Thus, the amount of 60 eur was transferred to your real money balance, and you were able to withdraw the funds. Dear RobinThank you very much for your feedback! Can you please confirm you've received the winnings? Hello Tobias Congratulations on you win! Dear StefanThank you very much for the feedback!

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Dear MilosPlease kindly provide your account ID in order to investigate. Please help with the casinos that give you the opportunity to play free slots without putting money if you win what happens you can claim the winnings or not In the end, you just don't give me my money and just hold me up, I've probably already written to the support more than 10 times and they always say the same thing, I should wait a few more days, but I'm sure they will would tell me the same thing a year from now.

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We kindly ask you to request the withdrawal once again. Looks like there is bank-related issue. The casino cannot control the game outcome. But we'd like to assure you, you will definitely get the money, just like previously you did 43 times.

Kundenservice und Support

Dear HuuThank you for your feedback. Dear Stefan Thank you for the feedback! Can you please share your account in order to investigate? Dear Tsi Congrats on your win! We wish you luck and huge wins! Dear annemarie Thank you for you for your feedback!

I am really desperate because it was a long time ago I have a case Abandoned vegas casino app download apk here do not know when the will be activated ☹ Just try to talk to the casino and keep them informed. I already described it few times on this forum.

Can you please provide your account ID in order to monitor? 1) Can you please provide your account ID in order to investigate? Since Vulkanvegas is only an operator, we do not produce games, or have an influence on game outcome. Also, please feel free to make an official claim at casino guru/directly to the game provider. Dear SabrinaIn that case, please provide an official response from your bank to our support.

You say that you requested the withdrawal on Wednesday, so they had 2 days and then the weekend. Today I was told that MY bank had refused a payment, but I didn't even receive a confirmation email ... I registered for the first time at an online casino, Vulkan Vegas, on November 3rd, 2020. All withdrawals will be approved according to T&Cs specified.